Shipping policy
# Shipping Policy
**Last updated: October 27, 2026**
Thank you for visiting and shopping at **Aspirafy** (www.aspirafy.com). Below are the terms and conditions that constitute our formal Shipping Policy for orders placed within the United States.
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### 1. Order Processing Time
* All orders are typically processed and handed over to our carrier network within **1 to 3 business days** (Monday through Friday, excluding public holidays).
* Orders placed on weekends or observed national holidays will begin processing on the following business day.
* If we experience a significantly high volume of orders or temporary supplier stock reconciliations, processing may experience brief delays. If there is a material delay in the shipment of your order, we will notify you promptly via email.
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### 2. Shipping Rates and Delivery Estimates
We provide standard tracked delivery across the United States. Shipping charges for your order are calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
| :--- | :--- | :--- |
| **Standard Tracked Shipping** | **7 to 15 business days** | **Free** (All US Orders) |
* **Delivery Destinations:** We deliver to all residential and commercial addresses within the continental United States, Alaska, Hawaii, and APO/FPO/DPO military addresses (military bases may experience slightly extended delivery timeframes).
* **Delivery Estimates:** Delivery timeframes begin once the package has physically departed the fulfillment facility and do not include the 1–3 business day initial handling/processing window.
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### 3. Shipment Tracking & Status Updates
* As soon as your order has been packaged and scanned by the logistics courier, you will receive an automated **Shipment Confirmation email** containing your tracking number(s) and a direct tracking portal link.
* Tracking details generally take **24 to 72 hours** from generation to reflect their first live transit events as the package moves through intermediate logistics hubs.
* If you have not received tracking details within 4 business days of your purchase confirmation, please reach out to us at **ivanharderc@gmail.com**.
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### 4. Split Shipments (Multiple Items)
To ensure the quickest possible transit, items in multi-product orders may be fulfilled from different partner warehouses or supply lines. If this applies to your purchase:
* Your order may arrive in **separate packages** and on **different days**.
* You will receive individual tracking numbers for each distinct parcel at no additional shipping fee.
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### 5. Customs, Tariffs, and Import Taxes
* For deliveries within the United States, items valued under **$800 USD** are admitted free of duty and tax under the standard US *de minimis* exemption framework (Section 321, 19 U.S.C. 1321).
* Customers shopping on Aspirafy will not face surprise duty bills or import taxes at their doorstep for regular consumer retail purchases. All applicable product charges are settled during web checkout.
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### 6. Address Verification and Delivery Attempts
* **Customer Responsibility:** Please verify that your full street name, apartment/suite unit number, city, state, and ZIP code are input accurately during checkout. We cannot modify a delivery address once the tracking label has been produced and dispatched.
* **Undeliverable / Returned Packages:** If a parcel is returned to our fulfillment facility due to an incomplete or incorrect address provided by the customer, or because the package went unclaimed after multiple carrier attempts, the customer will be responsible for the postage costs associated with reshipping the package, or a refund will be issued minus the direct outbound carrier expenses.
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### 7. Damaged, Missing, or Lost Packages
We adhere strictly to consumer delivery protections:
* **Items Damaged Upon Arrival:** Inspect your shipment immediately upon arrival. If an item arrives broken, cracked, or cosmetically damaged in transit, contact **ivanharderc@gmail.com** within **48 to 72 hours** of delivery. Attach clear photographs of the damage, the exterior shipping box, and the shipping label so we can dispatch a replacement or issue a refund immediately.
* **Lost Shipments:** If your package tracking ceases to update and exceeds **25 business days** from dispatch, or if the carrier officially confirms the parcel lost, notify us immediately. We will open a carrier investigation and offer you the choice of a no-cost replacement or a 100% full refund.
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### 8. Order Cancellations
Because fulfillment requests are submitted electronically to our dispatch lines shortly after an order is authorized:
* If you need to cancel, you must email **ivanharderc@gmail.com** as soon as possible with the subject line `Cancellation - Order #[Your Number]`.
* If your order has not yet entered fulfillment preparation, we will cancel it and return your payment immediately.Â
* Once an order has been assigned a tracking identifier or entered the transit stream, it cannot be canceled mid-route; you will need to accept the delivery and initiate a standard return per our **Refund and Return Policy**.
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### 9. Contact Us
For any questions, transit checks, or concerns regarding the delivery of your package, reach out to our support team:
* **Store:** Aspirafy
* **Support Email:** ivanharderc@gmail.com
* **Mailing Address:** Dr. Toribio Pacheco 4257, Asunción, Paraguay